Welcome to Care4car!
This Privacy Policy and Terms of Service (“Policy”) outlines how Care4car (“App”, “we”, “us”, or “our”) ensures the privacy and security of your information while using our mobile application (“App”).
1. Information Collection
We do not collect any personal information from users of the Care4car App except for data voluntarily provided through the “Contact Us” form. This data may include your name, email address, and any messages or inquiries you submit. We do not track, store, or share any user data other than what is submitted through the “Contact Us” form.
2. Information Usage
The information collected through the “Contact Us” form is used solely for the purpose of responding to your inquiries and providing customer support. We do not use this information for any other purpose, and we do not share it with any third parties.
3. Third-Party Services
Care4car does not integrate with any third-party services that may collect user data.
4. Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Policy on this page.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [contact@care4car.ae].
## Terms and Conditions
### 1. Introduction
Welcome to [care4car.ae] (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms.
### 2. Services Provided
[care4car.ae] provides a platform that connects car service providers (“Service Providers”) with customers (“Users”). Our role is to facilitate the connection between Users and Service Providers, ensuring a smooth interaction and transaction process and to connect with the most experienced and effective service providers for the specific services needed for specific automotive brands to avoid wastage of time and resources and supervise all the process to get a successful outcome as per requirements and the shortest possible and cost effective tailored solutions for our respective customers through our vast expertise
### 3. Role and Responsibilities
#### a. Users
– Users can browse and book services offered through our platform.
– Users are responsible for providing accurate and up-to-date information when booking services.
– Users must comply with any instructions provided by our call center.
– Users acknowledge that we act as intermediaries and are not the actual service providers.
#### b. Service Providers
– Service Providers offer various car services through our platform.
– Service Providers are responsible for the quality, safety, and legality of the services they provide.
– Service Providers must comply with all relevant laws and regulations.
– Service Providers agree to maintain confidentiality regarding their direct contact details.
– Service Providers acknowledge that all communication with Users will be managed through our call center.
### 4. Payments
Payments would be taken in advance by the Service Users .
### 5. Confidentiality
– Service Providers’ identities and direct contact details will not be disclosed to Users and Service providers and will be handled by our supervisors and service advisors to monitor the professionalism and transparency of services and to avoid misunderstandings and miss commitments by both sides .
– All communication between Users and Service Providers will be managed through our call center.
### 6. Vehicle Inspection
– Users have the right to inspect their vehicles at the time of receiving them after the Service only to ensure services are provided as commitment .
– If Users are not satisfied with the service, they should not accept the vehicle until the work is done as committed.
– Once Users accept and receive the vehicle, they lose all rights to raise complaints or take any legal action against the Service Providers or our platform.
### 7. Legal Disclaimer
– care4car.ae acts solely as an intermediary and is not responsible for any scenario arising by providing us false information by the service users
– Any disputes arising between Users and Service Providers must be resolved directly between the parties involved. We are not a party to any agreements or contracts between Users and Service Providers.
### 8. Limitation of Liability
To the maximum extent permitted by law, care4car.ae will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, lost profits, data, or goodwill, arising out of or in connection with your use of our Services. Both Users and Service Providers agree not to take any legal actions against us under any circumstances after conducting business through our platform.
### 9. User Conduct
Users agree not to:
– Use our Services for any illegal or unauthorized purpose.
– Post or transmit any content that is defamatory, offensive, or otherwise violates the rights of others.
– Interfere with or disrupt the operation of our platform.
### 10. Dispute Resolution
We strive to prevent disputes by recommending the most suitable service centers for Users’ vehicles, ensuring competitive pricing and timely payments to Service Providers. Because of our experienced service advisors, there is a very minimal chance of conflict between both parties. However, any disputes that arise between Users and Service Providers must be resolved directly between the parties.
### 11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes your acceptance of the revised Terms.
### 12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
### 13. Contact Us
If you have any questions or concerns about these Terms, please contact us
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### Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
By using the Care4car Apps, or website you agree to the terms outlined in this Policy.